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Hotel Manager

Employment - Manager

Below is a summarized list of duties, qualifications, etc. For full details and requirements, see the hiring manager.

Goal:

Oversee operations of the entire hotel. To be sure everyone is doing their job and doing it correctly. Showing by example: excellent customer service, 100% guest satisfaction, positive attitude always, handle complaints positively, jump in and do whatever it takes to get the job done. Increase revenue and customer service. Build a team that takes pride in the hotel and their job with a smile and positive attitude. Attend functions, meetings and training sessions. Know every aspect of the hotel and all positions and duties inside-out.

Qualifications:

Able to get food handler's permit and liquor serving license
Minimum 2 years Management of a hotel
CHA certified
Reliable vehicle, Valid drivers license and insurance
Working knowledge of hotel operations

Duties:

Train and inspect
Computer skills, typing
Cash handling, making change, balance a till
Multi-line phone
Security of property and guests
Attend meetings and functions in the community
Sell the property: via internet, over the phone, in person etc
Go on sales calls
Increase property revenue
Motivate staff
Attend to guests needs and requests
Run Front Desk - all shifts
Run Housekeeping - all duties
Handle maintenance, light duties
Drive shuttle van
Run errands, get supplies
Customer service, handle complaints to guest satisfaction
Market and sell property

Dress Code:

Professional crisp and clean
Suit, Jacket and tie. Dress shoes
Provided: Name tag

Pay:

$40,000 - $50,000.00 annual salary - depending on experience

Always accepting applications - please inquire about position availability at the hotel